Idaho 2-1-1 Careline and Idaho Dept of Health and Welfare Secures 3-Year Contract

PreventionPays text and the 898211 suite of services will now be available to all Idaho residents. Idaho Careline acquired funding through Idaho Department of Health and Welfare for three years of sms services via the PreventionPays 898211 platform.  

Idaho joins several other states on the platform.  898211 is quickly becoming a recognizable brand related to getting help through 211.  When residents from Idaho text their 5 digit zip code to 898211, they will be routed to a resource specialist for live 2-way sms support at Idaho Careline.  If you text 898211 and you are outside one of the service areas now covered by 898211 and you wish to have this service in your community, you should contact your 211 office and request it.

898211 I&R has been a very popular method for contacting 211. But I&R is not the only service 898211 is becoming known for.  Over the past year, 898211 has been used for outgoing alerts to help homeless families find shelters during the recent cold weather that spread across the county, alerts to promote family nutrition, alerts for health services/resources related to the ACA, alerts to help build awareness about the risks of binge drinking on college campuses, tailored educational texts to promote breastfeeding among low income moms and so, so much more. 

We are delighted Idaho Careline selected PreventionPays text for their sms communication needs!


898211 is a fully provisioned Tier 1 short code with all mobile carriers in North America. 898211 or TXT211 is specifically designed for I&R services and health & safety alerts to communities. 898211 is the only short code in the US provisioned for texting specific to 211 services.