With one click, PreventionPays™ Text flows seamlessly between texting with one and texting with many.  Start texting with your clients today.

We use text more than any other function on our phones - more than social media apps, email, browsing the web. Making voice calls is number six on the list. Text-enable your agency with live, two-way, carrier grade SMS on the leading platform, provisioned with all mobile carriers. Start texting with your clients today. 


Educational Messages Services (EMS) located in Ventura CA, has developed Tier 1 short code text messaging services since 2006, designing web-based mobile communication software exclusively for the health, education, and human service industries. 

Additionally, EMS has over 23 years experience building, deploying and evaluating public health programs using cutting-edge multimedia tools and techniques for priority populations across issues like HIV awareness/prevention, oral health, tobacco cessation, mental health awareness/policy, health care access, women’s health, suicide prevention.

 Americans 55 and under text more than they make voice calls and email, combined.  And according to PEW Research, texting among 65 and up has grown 3 times over since 2012. Reach  everyone  with text.

Americans 55 and under text more than they make voice calls and email, combined.  And according to PEW Research, texting among 65 and up has grown 3 times over since 2012. Reach everyone with text.

PreventionPays™ Text Platform

In 2007 the EMS team designed a text platform to promote smoking cessation among LGBT groups in Las Vegas, Nevada.  At that time emphasis was on outgoing, educational messages. However, our team soon observed that individuals (who had subscribed to automated education) were responding to the content with questions and feedback. They were clearly wanting to interact with the automated texts in the same way they text with their friends and family.  This revelation paved the way for two-way, conversational texting.

Live, one-on-one texting for live help (because your clients are texting more than they make voice calls and with GenY and Millennials, it's often to the exclusion of voice calls entirely)

Reminders/auto-responses to keywords (educational message tracks, timed, automated)

Appointment Reminders (future and missed with live two-way help for cancellations and rescheduling. Your clients want to text you. We say, let them!)

Triages (query clients with fully automated, text message surveys)

Group Messages (create ad-hoc groups based on preference, response to triage questions, information obtained during a live text conversation, or from client profile)

Increase Donations - capture the mobile number and text your donors about all the great work you do.  Then, when you ask them to give, they have a better understanding of what you do and will likely be more generous with their pledge amounts. Text them a link to a mobile friendly donation page so that they can give from their smart phone. With this model, there's no donation amount caps and no royalties or processing fees. The entire amount goes directly to your organization. Simple. 

Use quizzes, trivia, raffles to encourage more giving. With two-way texting, you're able to cultivate deep engagements with donors so that the donor experience is ongoing. Use groups tab to build tailored lists of donors based on interests, past donations, event interests, location, gender, age, etc. And then, tailor your messages to resonate with each group.  The donation is just the beginning. Once you capture the mobile number, the door opens to a myriad of ways you can build awareness and recognition for your work and cultivate deep donor engagements.  

PreventionPays Text is unlike anything we’ve seen on the market. Amazing platform, superb support.
— 2-1-1info Oregon
PreventionPays has helped us capture our clients’ mobile numbers. We are able to communicate with them easily and efficiently using the same channel they use every day - text!
— Santa Barbara County WIC

Flow seamlessly between educational group messaging and individualized conversational texting

PreventionPays™ Text enables responders to communicate by text message to anyone, anywhere using a short code and web-based interface via PC, laptop, tablet or any wireless enabled device.  End users subscribe through mobile opt in or double opt in methods. Provide secure, bi-directional support, (live help from a responder in IM style texting), weekly tips, educational texts, fully-automated triage responses with highly sophisticated grouping capacity, alerts about vaccinations, parenting tips, health education. PreventionPays™ Text supports programs with the power and bandwidth to text large segments of the population or small subsets with tailored messaging tracks.

Regardless of how you structure your program, you'll take comfort in knowing one-on-one communication is always just a click away!

It’s nice to be able to see how they respond to the automatic messages. When they text us, it’s easy. I just open a chat and start texting. My moms only want to text so I’m on it every day. It’s a nice system.
— Karina, Peer Counselor, WIC CA

PreventionPays™ is a secure, enterprise website and database according to HIPAA guidelines that will empower your staff with all the tools they need to deliver Tier 1 text communication to individuals or to groups.  We understand the industry and over the past 10 years we have worked with mobile partners to provision and launch short codes (for health and human services) across all mobile carriers that are supported by an easily-integrated platform. 

PreventionPays™ is a standalone, out-of-the-box solution offering health agencies unparalleled capacity.

Our 2-1-1 is funded by the the state health department so we had to research other text services. There’s nothing even close to this product on the market.
— Careline Idaho 2-1-1

Short codes support end user privacy according to FCC, CTIA and mobile carrier guidelines. Fully automated opt-in/opt-out functionality is the cornerstone of our services and cannot be replicated. PreventionPays™ short codes are fully provisioned for health-related services using Tier 1 connections with guaranteed coverage across all mobile carriers. They are one-of-a-kind communication hubs, mHealth brands, secure destinations... lifelines. Our clients brand their services and manage deep client engagements through IM style conversational texting with live message tracking so that every encounter is accurate, secure, and archived. Create even deeper engagements with group messaging:  education, health alerts, appointment reminders, event reminders; build affinity groups, cultivate partnerships, expand funding capacity, engage, educate and empower your community with confidence.

What They're Saying...

898211 is the national text number for 211... we checked it out and the rates are very reasonable. It would be hard to beat the pricing EMS has put out for the network.
— Russ Paulsen, Vice President 211US, United Way Wordwide
PreventionPays Text is VERY easy to use. Our specialists prefer text over all other mediums, phone, chat, email.
— M. Botero, United Way 211 in Atlanta
Thanks (EMS). With the technology and the ability to track data that you and your colleagues developed, we are able to help many more kids and focus our efforts where they are needed most. I wish you enduring success in your efforts to have this service (PreventionPays Text) available nationwide ASAP. Lives depend on it.
— Dave Lee, Director of Public Health & Human Services, Carlton County, Minnesota
(PreventionPays Text) is intuitive and user friendly. I was surprised that it really did not take very long to get this set up... we could start right away!
— Susan F. Crisis Line Director, CONTACT We Care, New Jersey
We started using (PreventionPays) to follow up with clients that missed their appointments. Up to then, we were trying to call them, but they would never answer. They always reply when we text them.
— WIC Director, Santa Cruz County, CA
We see texting as where all communication is heading. It’s not just a small part of our daily communication anymore — it’s the most important part.
— Daniela C., Director of Operations, Teen Line, Los Angeles CA
We were able to train our counselors on the new service without any issues thanks to your awesome system.
— Boys Town National Hotline
PreventionPays Text has made everything easy from start to finish. Everyone loves the service and the data is beautiful.
— Santa Barbara County WIC