First a couple stats:
Americans under 55 now text more than they make voice calls and email!
80% of web browsing in the US is occurring on smart phones.
Gen-Y and Mellennials prefer text over any other communication channel. That means your next generation help-seeker won't be calling you on the phone! Which begs the question...
R U Text-Enabled?
If your agency doesn't have texting with PreventionPays, here's what you're missing!
- best practice text I&R, live help via sms (and we have data to support it! Just ask us!)
- fully-automated referral utility (on one of the largest health and human services platforms in the nation)
- fully-automated phone-to-text referrals (that enable live help if needed!)
- health alerts, health education! (make new friends with like-minded orgs that need help engaging their priority pops with text message education)
- automated end user privacy protection so you never need to worry about spamming your audience... or your neighbor's!
- staff alerts (with read rates at 98% in first 5 mins, you can't afford NOT TO use sms for important staff alerts about closures or shift changes! Or whatever else!
- donor texting (want to endear your donors even more? send them regular texts about all the great stuff you do! And then, send them a text with a secure link to your online payment processing service and we guarantee your donor relations will improve and the frequency and dollar amounts of you donations will also increase!)
What's New This Month?
fully-intergrated appointment reminders and/or automated followup texts
Our appointment reminder tools are in accordance with FCC anti-spamming laws and, suffice it to say, super easy to integrate!
Step 1: Admins create a library of appointment reminder messages in multiple languages as needed, using a simple template
Step 2: Admins and/or staff upload an excel/csv/txt file with the following columns: mobile number/appt date & time/language
What's the best part about PreventionPays appointment reminders? If someone needs more information all they have to do is respond to the reminder. And if you have live help activated, all you have to do is open the case and text away! PreventionPays offers a completely unique fusion of tailored group messages with two-way, live help! Both levels of capacity are supported by the same Tier 1, Enterprise short codes, under the same application! From the masses to the individual in one click!
We also just recently deployed "Ad-Hoc" groups! Make sure you ask us about this new, super exciting functionality!
Our clients always take comfort in knowing live, one-on-one help is always just a click away!