Secure Two-Way Texting for Hotlines, Helplines, Crisis Centers


Secure Two-Way Texting for Hotlines, Helplines, Crisis Centers


Hotlines, helplines, crisis services seeking secure two-way texting for live help will get:

  • Enterprise short code texting
  • Secure, two-way conversational texting
  • Interoffice texting and staff alerts
  • Protect end user privacy with fully-automated opt-in, opt-out
  • Automated triage lets you collect information prior to opt-in!
  • OnDemand Triage/Surveys (Assign/Un-Assign to any client)
  • Prevent end users outside your service area from entering your queue (and offer an alternative resource)
  • Post-encounter surveys for follow-up care! Know more about your clients!
  • Convert phone calls to text followup with one click
  • Live data markers help elevate your case management
  • A complete history of every encounter
  • Security protocols include HTTPS, automated opt-in/opt-out, 1064 bit encryption
  • Fully-Integrated Enterprise Message Tracking
  • Unlimited messages
  • No set-up fees
  • Capitalize on donor events with Text2Give Utility (no limits on donations, links to your PayPal or other online payment processing service)
  • Live data markers, notes, up to the moment reporting with exportable files of all your data (csv, Excel)
  • Use your data to expand funding opportunities and delight your board and partners!

Text offers unprecedented opportunities to share real-time, fluctuating data with funders, thought-leaders, and policy-makers so that they can better understand how your work improves the lives of others.

Rates are based on an annual contract. Additional billing options available monthly, quarterly.

Larger organizations seeking messaging for multiple branches/divisions are assessed for additional capacity. We can easily scale to any size program so contact us for quote!

Other areas/disciplines where system is currently being utilized (with high rates of efficacy) include middle schools and high schools, universities/colleges, medical services, research institutions, mobile nursing, and so many others. Need a custom quote for your project? contact us!

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