2-1-1 I&R, Live Help by Text, Community Programs on 898211


2-1-1 I&R, Live Help by Text, Community Programs on 898211

4,995.00 5,995.00

2-1-1 I&R contact centers get:

  • Enterprise Short Code Texting for I&R on 898211*
  • Live 2-Way Support by Text!
  • Phone-2-Text Referrals, Alerts, Followup
  • All Zip Codes in Your Service Area
  • Community Programs and Outreach Projects
  • Interoffice texting and staff alerts
  • Protect end user privacy with fully-automated opt-in, opt-out
  • Automated, Pre-Optin surveys
  • Post-encounter surveys, quality assurance, aftercare
  • OnDemand Surveys (Assign/Un-Assign to any client)
  • Convert phone calls to text followup with one click
  • Live data markers elevate case management
  • A complete history of every encounter
  • Health tips, text education, tailored group messaging
  • Reach across several health issues
  • Each issue/program with its own inbox, content, settings
  • Security protocols include HTTPS, 1064 bit encryption
  • Enterprise Message Tracking (carrier-grade!)
  • Unlimited messages
  • No set-up fees
  • Live data markers, notes, up to the moment reporting with exportable files of all your data (csv, Excel)

We bring 10 years experience developing best practice text programs! Maximize reach through powerful one-on-one engagements!

Rates are based on an annual contract. Additional billing options available monthly, quarterly

Unlimited scalability also available. Need texting for more than one agency? Contact us for a quote!

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Americans under 55 now text more than they talk on the phone and email.
— PEW Internet Research



Text integrates seamlessly with I&R. The 898211 solution is elegantly simple.
— United Way Heart of Florida 2-1-1