Last updated: January, 2016

Our privacy policy herein applies to the following short codes:  839863, 898211, 20121, 61222, 85511, 38255.  If you are texting with an agency (helpline, hotline, crisis center, 2-1-1, WIC, health department, or other health and human services provider) through one of these short codes, the following privacy statements apply to you. 

Terms and Conditions for PreventionPays™ Text

This site and our texting services respect each individual's right to personal privacy. We will collect and use information through our web site only in the ways disclosed in this statement. This statement applies solely to information collected at this web site and the PreventionPays™ website, through short codes 898211, 20121, 85511, 61222, 839863, 38255 (services henceforth referred to as “PPTMS”) and cannot be extended to third party websites. 

We do not share your mobile number or any of the information you provide during your encounters with our text services with 3rd parties nor do we engage in the selling of address material to list services.

Carriers are not liable for delayed or undelivered messages.

We do not employ cookies for product information requests. A cookie is a small text file that a Web server places on a user's computer hard drive to be a unique identifier. Cookies enable companies to track usage patterns and deliver customized content to users. The information collected by us will be used to fulfill requests for information or material. Users who provide accurate information will receive the information they requested.

The information we collect will not be used to create customer profiles based on browsing or purchasing history.  We will not supplement information collected at our website with data from other sources such as credit history to authorize purchases.

We offer links to other websites.  Please note: When you click on links to other websites, we encourage you to read their privacy policies. Their standards may differ from ours.   Our web site does not offer forums or message boards and therefore no such information can become public knowledge.

THE INFORMATION, SERVICES, AND MATERIALS OF PPTMS ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PPTMS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, PPTMS DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA PPTMS IS CURRENT, COMPLETE, OR ERROR-FREE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL PPTMS BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE OF THIS SITE OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS PROVIDED BY PPTMS, EVEN IF PPTMS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Terms and Conditions for 61222 Text Line Chat

Secure, 24/7 help for Minnesota residents. Text LIFE to 61222 to opt-in to the "Text4Life" program. Through this program you will be able to chat with a live person about your crisis and get info about help in your community that assists youth in crisis. Must be 13 or older. Dial 911 for emergencies. Unlimited messages per month. Once opted in, you can text in anything to 61222 to initiate chat with a live operator. Msg&data rates may apply. Text STOP to 61222 to cancel. Text HELP to 61222 for help or call 1-866-654-8474. Participating carriers: Alltel AWCC, Associated Carrier Group, AT&T, Rural Carrier Group, Tier 2/3 Carrier Group, Cincinnati Bell, MetroPCS, Cricket, T-Mobile, U.S. Cellular, Sprint, Nextel, Boost, Virgin Mobile and Verizon Wireless.

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

Carriers are not liable for delayed or undelivered messages.

Text “STOP” at any time to remove your number from 61222 and receive no further messages You may text “HELP” at any time to receive operator assistance (during regular business hours) Msg&data rates may apply 61222 Textline is sponsored by Canvas Health.

61222 Textline is a program of Canvas Health, providing the same services, by the same individuals who Canvas Health crisis telephone to Minnesota residents.  Users of 61222 Textline can access help finding:

  • Physical and mental health resources (crisis intervention, prenatal care, support groups, counseling, drug and alcohol intervention, rehabilitation, children’s health insurance programs)

  • Basic human needs resource (food, clothing, shelter, temporary financial assistance, transportation, disaster)

  • Financial stability (EITC, WIC, credit counseling, food stamps, rent and utility assistance, unemployment benefits, job training, education programs)

  • Support for older Americans and persons with disabilities (home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, homemaker services)

  • Support for children, youth and families (childcare, after-school programs, family resource centers, summer camps, recreation programs, mentoring, tutoring, literacy programs, protective services)

  • Support for community crisis or disaster recovery

Capabilities: 61222 Textline service will be available 24 hours a day, 365 days a year.  

61222 Textline is not a substitute for 9-1-1 (emergency services), 4-1-1 (telephone directory assistance) or other specialized hotlines or automated recordings. 61222 Textline supports individuals with hearing/speech impairments or they may also call 7-1-1. Translation services are available to those contacting 61222 Textline.

Copyright: All content including text, graphics, logos, buttons, icons, and images, is the property of 61222 Textline and its licensers or its content suppliers, and is protected by U.S. and international copyright and trademark laws. You may not copy, publish, distribute, create derivative works of, or commercially exploit the content provided by 61222 Textline and its licensers.

Trademarks:  61222 Textline and the 61222 Textline logo and all other trademarks, servicemarks, and trade names appearing in connection with Textline services, are property of Canvas Health, or their respective owners that have granted 61222 Textline the right to use such marks.

Use of Information and Services: The information and services provided by 61222 Textline are for informational purposes only.

THE INFORMATION, SERVICES, AND MATERIALS OF 61222 Textline ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 61222 Textline DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, 61222 Textline DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA 61222 Textline IS CURRENT, COMPLETE, OR ERROR-FREE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL 61222 Textline BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE OF THIS SITE OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS PROVIDED BY 61222 Textline, EVEN IF 61222 Textline HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

External Sites: 61222 Textline may provide links to other sites on the Internet that are owned and operated by third parties. You acknowledge that 61222 Textline is not responsible for the availability of, or the content located on or through, any such external site.

Termination of Usage: 61222 Textline may terminate or suspend your access to all or part of 61222 Textline services, without notice, for any conduct that 61222 Textline, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a sponsor, merchant or other third party, or 61222 Textline services.

Modification of Terms and Conditions: 61222 Textline reserves the right, at any time, to modify, alter or update these Terms and Conditions and you agree to be bound by such modifications, alterations or updates.

Terms and Conditions for 85511 Text LIne

Text the keyword for the program you're trying to reach to 85511 to opt-in to the program. Through this program you will be able to chat with a live person about health related concerns and get info about help in your community that assists individuals in need. Dial 911 for emergencies. Unlimited messages per month. Once opted in, you can text in anything to 85511 to initiate chat with a live operator. Msg&data rates may apply. Text STOP to 85511 to cancel. Text HELP to 85511 for help or call 1-866-654-8474. Participating carriers: Alltel AWCC, Associated Carrier Group, AT&T, Rural Carrier Group, Tier 2/3 Carrier Group, Cincinnati Bell, MetroPCS, Cricket, T-Mobile, U.S. Cellular, Sprint, Nextel, Boost, Virgin Mobile and Verizon Wireless.

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

Carriers are not liable for delayed or undelivered messages.

Text “STOP” at any time to remove your number from 85511 and receive no further messages You may text “HELP” at any time to receive operator assistance (during regular business hours) Msg&data rates may apply.

Users of 85511 Textline can access help finding:

  • Basic human needs resource (food, clothing, shelter, temporary financial assistance, transportation, disaster)

  • Physical and mental health resources (crisis intervention, prenatal care, support groups, counseling, drug and alcohol intervention, rehabilitation, children’s health insurance programs)

  • Financial stability (EITC, WIC, credit counseling, food stamps, rent and utility assistance, unemployment benefits, job training, education programs)

  • Support for older Americans and persons with disabilities (home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, homemaker services)

  • Support for children, youth and families (childcare, after-school programs, family resource centers, summer camps, recreation programs, mentoring, tutoring, literacy programs, protective services)

  • Support for community crisis or disaster recovery

Capabilities: 85511 Textline service will be available 24 hours a day, 365 days a year.  

85511 Textline is not a substitute for 9-1-1 (emergency services), 4-1-1 (telephone directory assistance) or other specialized hotlines or automated recordings. 85511 Textline supports individuals with hearing/speech impairments or they may also call 7-1-1. Translation services are available to those contacting 85511 Textline.

Copyright: All content including text, graphics, logos, buttons, icons, and images, is the property of 85511 Textline and its licensers or its content suppliers, and is protected by U.S. and international copyright and trademark laws. You may not copy, publish, distribute, create derivative works of, or commercially exploit the content provided by 85511 Textline and its licensers.

Trademarks:  85511 Textline and the 85511 Textline logo and all other trademarks, servicemarks, and trade names appearing in connection with Textline services, are property of Educational Message Services and their respective owners that have granted 85511 text line the right to use such marks.

Use of Information and Services: The information and services provided by 85511 Textline are for informational purposes only.

THE INFORMATION, SERVICES, AND MATERIALS OF 85511 Textline ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 85511 Textline DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, 85511 Textline DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA 85511 Textline IS CURRENT, COMPLETE, OR ERROR-FREE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL 85511 Textline BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE OF THIS SITE OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS PROVIDED BY 85511 Textline, EVEN IF 85511 Textline HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

External Sites: 85511 Textline may provide links to other sites on the Internet that are owned and operated by third parties. You acknowledge that 85511 Textline is not responsible for the availability of, or the content located on or through, any such external site.

Termination of Usage: 85511 Textline may terminate or suspend your access to all or part of 85511 Textline services, without notice, for any conduct that 85511 Textline, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a sponsor, merchant or other third party, or 85511 Textline services.

Modification of Terms and Conditions: 85511 Textline reserves the right, at any time, to modify, alter or update these Terms and Conditions and you agree to be bound by such modifications, alterations or updates. 

Terms and Conditions for 20121 Helpline

Text 121HELP to 20121 to opt-in to the Helpline. Text “STOP” at any time to remove your number from 20121 and receive no further messages You may text “HELP” at any time to receive operator assistance (during regular business hours) Msg&data rates may apply. Users of 20121 Helpline can access help finding:

  • Physical and mental health resources (crisis intervention, support groups, counseling, drug and alcohol intervention, rehabilitation, children’s health insurance programs)
  • Basic human needs resource (food, clothing, shelter, temporary financial assistance, transportation, disaster)
  • Financial stability (EITC, WIC, credit counseling, food stamps, rent and utility assistance, unemployment benefits, job training, education programs)
  • Support for older Americans and persons with disabilities (home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, homemaker services)
  • Support for children, youth and families (childcare, after-school programs, family resource centers, summer camps, recreation programs, mentoring, tutoring, literacy programs, protective services)
  • Support for community crisis or disaster recovery
  • Texting 20121 is free. What does that mean?

Thanks to the participating mobile carriers (listed below) all messages end users receive from 20121 are free. Even if the end user doesn't have a text messaging plan, they can still text with 20121 for free. If an end user has limited texting per month, communication with 20121 won’t take away from their total amount of messages. The majority but not all mobile carriers have given their approval. Free messages are available to over 98% of cell phones in the U.S. For anyone else, it's "standard rate" which is whatever the end user pays for messages per their wireless plan. If your plan has unlimited messaging, then it's free to you as well. Texts are also free for people who have pay-as-you-go or pre-paid cell phones as long as they have their prepaid service with one of the carriers listed below. Verizon Wireless, AT&T, T-Mobile, Sprint, MetroPCS, Cricket, Nextel, Boost, Virgin

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

Carriers are not liable for delayed or undelivered messages.

20121 Helpline is not a substitute for 9-1-1 (emergency services), 4-1-1 (telephone directory assistance) or other specialized hotlines or automated recordings. 20121 Helpline supports individuals with hearing/speech impairments or they may also call 7-1-1. Translation services are available to those contacting 20121 Helpline.

Copyright: All content including text, graphics, logos, buttons, icons, and images, is the property of 20121 Helpline and its licensers or its content suppliers, and is protected by U.S. and international copyright and trademark laws. You may not copy, publish, distribute, create derivative works of, or commercially exploit the content provided by 2012 Helpline and its licensers.

Trademarks: 20121 Helpline and the 20121 Helpline logo and all other trademarks, servicemarks, and trade names appearing in connection with 20121 services, are property of their respective owners that have granted 20121 Helpline the right to use such marks.

Use of Information and Services: The information and services provided by 20121 Helpline are for informational purposes only.

THE INFORMATION, SERVICES, AND MATERIALS OF 20121 Helpline ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 20121 Helpline DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, 20121 Helpline DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA 20121 Helpline IS CURRENT, COMPLETE, OR ERROR-FREE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL 20121 Helpline BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE OF THIS SITE OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS PROVIDED BY 20121 Helpline, EVEN IF 20121 Helpline HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

External Sites: 20121 Helpline may provide links to other sites on the Internet that are owned and operated by third parties. You acknowledge that 20121 Helpline is not responsible for the availability of, or the content located on or through, any such external site.

Termination of Usage: 20121 Helpline may terminate or suspend your access to all or part of 20121 Helpline services, without notice, for any conduct that 20121 Helpline, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a sponsor, merchant or other third party, or 20121 Helpline services.

Modification of Terms and Conditions: 20121 Helpline reserves the right, at any time, to modify, alter or update these Terms and Conditions and you agree to be bound by such modifications, alterations or updates.

Terms and Conditions 898211 (aka TXT211 or Txt 211, or Txt-211) alerts

Text STOP at any time to remove your number from TXT211 and receive no further messages You may text HELP at any time to receive a link to the End User Privacy Policy and the Terms and Conditions. Msg&data rates may apply.

Subscribers of 898211 Alerts can expect to receive the following types of messages:

Up to the minute disaster alerts, during and post disaster, affecting your community (based on the zip code or keyword you provide when you subscribe for Txt211 Alerts) Region-specific alerts will include where to obtain shelter, food, relief-assistance, transportation, medical and mental health assistance, and services availability. Alerts may also include information and education that comes from partnerships and work completed by 2-1-1 service providers, United Way 211 service providers and their affiliates, partners and stakeholders. 

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

Carriers are not liable for delayed or undelivered messages.

TXT211 is not a substitute for 9-1-1 (emergency services), 4-1-1 (telephone directory assistance) or other specialized hotlines or automated recordings. Txt211 supports individuals with hearing/speech impairments or they may also call 7-1-1. Translation services are available to those contacting Txt211 Alerts.

Copyright: All content including text, graphics, logos, buttons, icons, and images, is the property of TXT211 Alerts and its licensers or its content suppliers, and is protected by U.S. and international copyright and trademark laws. You may not copy, publish, distribute, create derivative works of, or commercially exploit the content provided by Txt211 Alerts and its licensers.

Trademarks: TXT211 Chat and the Txt211 Chat logo and all other trademarks, servicemarks, and trade names appearing in connection with Txt211 services, are property of EMS or their respective owners that have granted Txt211 Chat the right to use such marks (United Way 2-1-1 Network)

Use of Information and Services: The information and services provided by Txt211 Alerts are for informational purposes only.

THE INFORMATION, SERVICES, AND MATERIALS OF TXT211 ALERTS ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TXT211 ALERTS DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, TXT211 ALERTS DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA TXT211 IS CURRENT, COMPLETE, OR ERROR-FREE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

IN NO EVENT WILL TXT211 ALERTS BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE TXT211 ALERTS OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS PROVIDED BY TXT211 ALERTS, EVEN IF TXT211 ALERTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

External Sites: TXT211 Alerts may provide links to other sites on the Internet that are owned and operated by third parties. You acknowledge that TXT211 Alerts is not responsible for the availability of, or the content located on or through, any such external site.

Termination of Usage: Txt211 Alerts may terminate or suspend your access to all or part of Txt211 services, without notice, for any conduct that Txt211, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a sponsor, merchant or other third party, or Txt211 Alerts services.

Modification of Terms and Conditions: Txt211 Alerts reserves the right, at any time, to modify, alter or update these Terms and Conditions and you agree to be bound by such modifications, alterations or updates.

Terms and Conditions 898211 (aka TXT211 or Txt 211, or Txt-211) Information and Referral Chat

Text “STOP” at any time to remove your number from TXT211 and receive no further messages You may text “HELP” at any time to receive a link to the End User Privacy Policy and the Terms and Conditions. Msg&data rates may apply.

TXT211 (898211) is provisioned as a text message service for United Way 2-1-1 communication and their partners, affiliates and stakeholders providing the same services, by the same individuals who manage 211 Services for various states, regions throughout the US. For example, users of Txt211 Chat can access:

  • Basic human needs resource (food, clothing, shelter, temporary financial assistance, transportation, disaster)

  • Physical and mental health resources (crisis intervention, prenatal care, support groups, counseling, drug and alcohol intervention, rehabilitation, children’s health insurance programs)

  • Financial stability (EITC, WIC, credit counseling, food stamps, rent and utility assistance, unemployment benefits, job training, education programs)

  • Support for older Americans and persons with disabilities (home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, homemaker services)

  • Support for children, youth and families (childcare, after-school programs, family resource centers, summer camps, recreation programs, mentoring, tutoring, literacy programs, protective services)

  • Volunteer opportunities and donations

  • Support for community crisis or disaster recovery

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

TXT211 Chat is not a substitute for 9-1-1 (emergency services), 4-1-1 (telephone directory assistance) or other specialized hotlines or automated recordings. Txt211 Chat supports individuals with hearing/speech impairments or they may also call 7-1-1. Translation services are available to those contacting Txt211 Chat.

Copyright: All content including text, graphics, logos, buttons, icons, and images, is the property of TXT211 Chat and its licensers or its content suppliers, and is protected by U.S. and international copyright and trademark laws. You may not copy, publish, distribute, create derivative works of, or commercially exploit the content provided by Txt211 Chat and its licensers.

Trademarks: TXT211 Chat and the Txt211 Chat logo and all other trademarks, servicemarks, and trade names appearing in connection with Txt211 services, are property of EMS or their respective owners that have granted Txt211 Chat the right to use such marks (United Way 2-1-1 Network)

Use of Information and Services: The information and services provided by Txt211 Chat are for informational purposes only.

THE INFORMATION, SERVICES, AND MATERIALS OF TXT211 CHAT ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TXT211 CHAT DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, TXT211 CHAT DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA TXT211 CHAT IS CURRENT, COMPLETE, OR ERROR-FREE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL TXT211 CHAT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE OF THIS SITE OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS PROVIDED BY TXT211 CHAT, EVEN IF TXT211 CHAT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

External Sites: TXT211 Chat may provide links to other sites on the Internet that are owned and operated by third parties. You acknowledge that TXT211 Chat is not responsible for the availability of, or the content located on or through, any such external site.

Termination of Usage: Txt211 Chat may terminate or suspend your access to all or part of Txt211 Chat services, without notice, for any conduct that Txt211 Chat, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a sponsor, merchant or other third party, or Txt211 Chat services.

Modification of Terms and Conditions: Txt211 Chat reserves the right, at any time, to modify, alter or update these Terms and Conditions and you agree to be bound by such modifications, alterations or updates.

Our privacy policy does not extend to texting services being supported on "digital numbers" aka "long codes".  In 2014 US mobile carriers banned the use of long codes for Application to Person (A2P) uses.  End user privacy is our highest priority. We support communications through Short Codes (5-6 digit numbers in the US) that are leased through the Common Short Code Administration and provisioned on the mobile carrier gateways using Tier1 connections.  Short codes are the only numbers that are approved for A2P uses because they are provisioned with each carrier and must provide "fully automated opt-out" functionality.  

Terms and Conditions for 38255 Text Line Chat

Text the keyword for the program you're trying to reach to 38255 to opt-in to the program. Through this program you will be able to chat with a live person about health related concerns and get info about help in your community that assists individuals in need. Dial 911 for emergencies. Unlimited messages per month. Once opted in, you can text in anything to 38255 to initiate chat with a live operator. Msg&data rates may apply. Text STOP to 38255 to cancel. Text HELP to 38255 for help or call 1-866-654-8474.

Participating carriers: Alltel AWCC, Associated Carrier Group, AT&T, Rural Carrier Group, Tier 2/3 Carrier Group, Cincinnati Bell, MetroPCS, Cricket, T-Mobile, U.S. Cellular, Sprint, Nextel, Boost, Virgin Mobile and Verizon Wireless.

Carriers are not liable for delayed or undelivered messages

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

Text STOP at any time to remove your number from 38255 and receive no further messages You may text HELP at any time to receive operator assistance (during regular business hours) Msg&data rates may apply. Users of 38255 Text Line Chat can access help finding: Basic human needs resource (food, clothing, shelter, temporary financial assistance, transportation, disaster) Physical and mental health resources (crisis intervention, prenatal care, support groups, counseling, drug and alcohol intervention, rehabilitation, childrens health insurance programs) Financial stability (EITC, WIC, credit counseling, food stamps, rent and utility assistance, unemployment benefits, job training, education programs) Support for older Americans and persons with disabilities (home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, homemaker services) Support for children, youth and families (childcare, after-school programs, family resource centers, summer camps, recreation programs, mentoring, tutoring, literacy programs, protective services) Support for community crisis or disaster recovery

Capabilities: 38255 Text Line Chat service will be available 24 hours a day, 365 days a year. 38255 Text Line Chat is not a substitute for 9-1-1 (emergency services), 4-1-1 (telephone directory assistance) or other specialized hotlines or automated recordings. 38255 Text Line Chat supports individuals with hearing/speech impairments or they may also call 7-1-1. Translation services are available to those contacting 38255 Text Line Chat. Copyright: All content including text, graphics, logos, buttons, icons, and images, is the property of 38255 Text Line Chat and its licensers or its content suppliers, and is protected by U.S. and international copyright and trademark laws. You may not copy, publish, distribute, create derivative works of, or commercially exploit the content provided by 38255 Text Line Chat and its licensers.Trademarks: 38255 Text Line Chat and the 38255 Text Line Chat logo and all other trademarks, servicemarks, and trade names appearing in connection with Textline services, are property of Educational Message Services and their respective owners that have granted 38255 Text Line Chat the right to use such marks.Use of Information and Services: The information and services provided by 38255 Text Line Chat are for informational purposes only.

THE INFORMATION, SERVICES, AND MATERIALS OF 38255 Text Line Chat ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 38255 Text Line Chat DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, 38255 Text Line Chat DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA 38255 Text Line Chat IS CURRENT, COMPLETE, OR ERROR-FREE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL 38255 Text Line Chat BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE OF THIS SITE OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS PROVIDED BY 38255 Text Line Chat, EVEN IF 38255 Text Line Chat HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.External Sites: 38255 Text Line Chat may provide links to other sites on the Internet that are owned and operated by third parties. You acknowledge that 38255 Text Line Chat is not responsible for the availability of, or the content located on or through, any such external site.Termination of Usage: 38255 Text Line Chat may terminate or suspend your access to all or part of 38255 Text Line Chat services, without notice, for any conduct that 38255 Text Line Chat, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a sponsor, merchant or other third party, or 38255 Text Line Chat services. Modification of Terms and Conditions: 38255 Text Line Chat reserves the right, at any time, to modify, alter or update 38255 Text Line Chat Terms and Conditions and you agree to be bound by such modifications, alterations or updates.

Terms and Conditions for 839863 Text Line Chat

Text the keyword for the program you're trying to reach to 839863 to opt-in to the program. Through this program you will be able to chat with a live person about health related concerns and get info about help in your community that assists individuals in need. Dial 911 for emergencies. Unlimited messages per month. Once opted in, you can text in anything to 839863 to initiate chat with a live operator. Msg&data rates may apply. Text STOP to 839863 to cancel. Text HELP to 839863 for help or call 1-866-654-8474.

Participating carriers: Alltel AWCC, Associated Carrier Group, AT&T, Rural Carrier Group, Tier 2/3 Carrier Group, Cincinnati Bell, MetroPCS, Cricket, T-Mobile, U.S. Cellular, Sprint, Nextel, Boost, Virgin Mobile and Verizon Wireless.

Carriers are not liable for delayed or undelivered messages

Alerts sent via SMS may not be delivered to you if your phone is not in range of a transmission site, or if sufficient network capacity is not available at a particular time. Even within a coverage area, factors beyond the control of your wireless carrier may interfere with message delivery, including the customer's equipment, terrain, proximity to buildings, foliage, and weather. You acknowledge that urgent alerts may not be timely received and that your wireless carrier does not guarantee that alerts will be delivered.

Text STOP at any time to remove your number from 839863 and receive no further messages You may text HELP at any time to receive operator assistance (during regular business hours) Msg&data rates may apply. Users of 839863 Text Line Chat can access help finding:    Basic human needs resource (food, clothing, shelter, temporary financial assistance, transportation, disaster)    Physical and mental health resources (crisis intervention, prenatal care, support groups, counseling, drug and alcohol intervention, rehabilitation, children's health insurance programs)    Financial stability (EITC, WIC, credit counseling, food stamps, rent and utility assistance, unemployment benefits, job training, education programs)    Support for older Americans and persons with disabilities (home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, homemaker services)    Support for children, youth and families (childcare, after-school programs, family resource centers, summer camps, recreation programs, mentoring, tutoring, literacy programs, protective services)    Support for community crisis or disaster recovery

Capabilities: 839863 Text Line Chat service will be available 24 hours a day, 365 days a year.  839863 Text Line Chat is not a substitute for 9-1-1 (emergency services), 4-1-1 (telephone directory assistance) or other specialized hotlines or automated recordings. 839863 Text Line Chat supports individuals with hearing/speech impairments or they may also call 7-1-1. Translation services are available to those contacting 839863 Text Line Chat.

Copyright: All content including text, graphics, logos, buttons, icons, and images, is the property of 839863 Text Line Chat and its licensers or its content suppliers, and is protected by U.S. and international copyright and trademark laws. You may not copy, publish, distribute, create derivative works of, or commercially exploit the content provided by 839863 Text Line Chat and its licensers.Trademarks:  839863 Text Line Chat and the 839863 Text Line Chat logo and all other trademarks, servicemarks, and trade names appearing in connection with Textline services, are property of Educational Message Services and their respective owners that have granted 839863 Text Line Chat the right to use such marks.Use of Information and Services: The information and services provided by 839863 Text Line Chat are for informational purposes only. THE INFORMATION, SERVICES, AND MATERIALS OF 839863 Text Line Chat ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 839863 Textline DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, 839863 Text Line Chat DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA 839863 Text Line Chat IS CURRENT, COMPLETE, OR ERROR-FREE. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN NO EVENT WILL 839863 Text Line Chat BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY (INCLUDING NEGLIGENCE), ARISING FROM YOUR USE OF THIS SITE OR THE PROVISION OF THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS PROVIDED BY 839863 Text Line Chat, EVEN IF 839863 Text Line Chat HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.External Sites: 839863 Text Line Chat may provide links to other sites on the Internet that are owned and operated by third parties. You acknowledge that 839863 Text Line Chat is not responsible for the availability of, or the content located on or through, any such external site. Termination of Usage: 839863 Text Line Chat may terminate or suspend your access to all or part of 839863 Text Line Chat services, without notice, for any conduct that 839863 Text Line Chat, in its sole discretion, believes is in violation of any applicable law or is harmful to the interests of another user, a sponsor, merchant or other third party, or 839863 Text Line Chat services. Modification of Terms and Conditions: 839863 Text Line Chat reserves the right, at any time, to modify, alter or update 839863 Text Line Chat Terms and Conditions and you agree to be bound by such modifications, alterations or updates.